Frequently asked questions

How do I get my supporting member discount?

Supporting members, please log in to our store to receive your 10% discount. You will need to use the primary email address on your membership account. New donations in the amount of $15 and above will extend your benefits for another year.

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. For your convenience we offer the choice of 2 carriers, UPS and USPS at checkout in addition to free in-store pickup.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Please allow 2-3 business days for processing at this time.

What is CHM’s mission?

CHM’s mission is to decode technology—its’ computing past, digital present, and future impact on humanity.  

How will my donation be used?

Your tax-deductible gift provides general operating support for exhibits, events, and educational programming. Whether this is your first gift to CHM or one of many over the years, your donation has a direct impact on our goal of decoding technology for everyone.

Is there a minimum gift to qualify for a Supporting Membership?

We ask members to give as generously as they can to support our work. The following gift amounts qualify for Supporting Membership:

  • A monthly recurring gift of $5 or more.
  • An annual recurring gift of $15 or more.
  • A one-time gift of $15 or more.
How do I make a recurring donation?

Visit donate.computerhistory.org for more giving options, including monthly and annual recurring donations. Monthly gifts at the $5 level and above also qualify for Supporting Member Benefits.

Are there other ways to give?

Find a way to give that fits you best or consider our volunteer opportunities. Click here to learn more.

Contact

shop@computerhistory.org
(650) 810-1010

Contact us today if you have questions!